Resources
Insights, guides, and product updates from the BlueRockTEL team.
Leasing and Third-Party Payer Management for Telecom and Office Equipment
Leasing creates a three-party billing problem. BlueRockTEL handles the full workflow natively: quote, invoice, and delivery note from one folder.
Billing the French Public Sector: How BlueRockTEL Handles Chorus Pro Compliance
Chorus Pro compliance blocks many operators from the public sector. BlueRockTEL generates the required XML invoices natively: no manual conversion.
Multi-Batch Billing: How Telecom Operators Manage Diverse Service Portfolios
Most billing platforms force a single cycle for all services. Multi-batch billing lets telecom operators bill each category on its own schedule.
How SEPA Direct Debit Automation Transformed Our Clients' Cash Flow
Late payments cripple telecom operator cash flow. SEPA Direct Debit automation in BlueRockTEL cuts DSO by 20-35 days with zero manual follow-up.
CDR-Based Billing Explained: From Phone Call to Invoice Line
Every phone call generates a Call Detail Record. Here's how a billing engine transforms millions of those records into an accurate invoice: automatically.
What is a BSS and why does your telecom business need one?
A Business Support System is the operational backbone of any modern telecom operator. Here's what it covers and why you can't scale without one.
Adding a Visual Banner to Your Invoices
BlueRockTEL makes it easy to add a visual banner to your invoices: ideal for promoting a service or sending a seasonal message to all your customers at once.
Save Time and Never Miss Anything with BlueRockTEL Bundles
BlueRockTEL bundles let you group the articles you commonly sell together. One click to create a complete billing record: without forgetting a thing.
Streamline Your Operations with BlueRockTEL Installation Templates
BlueRockTEL installation templates are operational blueprints that standardise your customer deployment process: from signature through to billing activation.
What is a CDR File in Telecom? Definition, Explanation and Uses
The CDR file is at the heart of every telecom billing operation. Here is what it contains, how it works, and how a solution like BlueRockTEL uses it to bill your customers.
Multi-Batch Billing with BlueRockTEL
By default, BlueRockTEL bills all your active records in a single monthly run. But some operators need multiple billing batches per month. Here is how it works.
Choosing a Complete and Reliable Telecom Billing Solution
Choosing the right telecom billing solution is a strategic decision. Here are the essential criteria to evaluate and why BlueRockTEL meets those requirements.
Billing Operations with BlueRockTEL
BlueRockTEL offers two billing modes: pre-production to verify your data before sending, and production to generate and deliver real invoices. Here is how to use them.
BlueRockTEL API: Example Usage with the 3CX Call Flow Designer
BlueRockTEL exposes an API that enables real-time customer identification. Here are some useful routes, illustrated by their use with the 3CX Call Flow Designer.
Document Management in BlueRockTEL
BlueRockTEL lets you attach documents directly to customer records, with automatic synchronisation to your FTP space. Here is how it works.
Viewing the BlueRockTEL Client Portal as Your Customer Sees It
Need to check what your customer sees in their online portal? BlueRockTEL's impersonation feature lets you access their account securely and instantly.